Re: [bitfolk] How to handle unresponsive customers with issu…

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Author: Andy Smith
Date:  
To: users
Subject: Re: [bitfolk] How to handle unresponsive customers with issues that cannot be ignored

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gpg: Signature made Thu Dec 15 15:50:48 2016 UTC
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gpg: aka "Andrew James Smith <andy@strugglers.net>" [unknown]
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gpg: aka "Andy Smith (Linux User Groups UK) <andy@lug.org.uk>" [unknown]
gpg: aka "Andy Smith (Cernio Technology Cooperative) <andy.smith@cernio.com>" [unknown]
Hi Robert,

On Thu, Dec 15, 2016 at 03:44:04PM +0000, Robert Gauld wrote:
> Is it possible to do a (without charging) for 21 days in the hope of
> getting their attention and then b?


I don't think that would get anyone's attention as all of these
services tend to be used from the VPS itself and aren't actually
intended to be publicly available. A firewall rule applied on
BitFolk's host would not impact normal use in most cases.

Cheers,
Andy

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