19 Dec
2016
19 Dec
'16
2:50 p.m.
I think just turning the dropdowns into radio buttons (so all are visible
immediately) would solve the immediate UX problem.
--scott
On Dec 19, 2016 9:32 AM, "Richard Dignall" <richard(a)dignall.co.uk> wrote:
On Mon, Dec 19, 2016, at 02:30 PM, Roger Light wrote:
It makes sense to me now that you've said that. I
think it's confusing
as it is. For those people with only a single person on the account I
imagine there is a tendency to ignore the "add another contact" option
because I'm already the contact and so there should be no need.
This. At some point I probably clicked to add a new contact, saw that
there were no obvious fields that linked to anything different that
wasn't in the main contact, and clicked Cancel.
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