Hi, It's come to my attention that customers haven't been receiving backups usage alerts as described here: https://tools.bitfolk.com/wiki/Backups#Usage I have been receiving copies of them, but customers haven't. This was first reported today and seems to have been the case since we switched from Nagios to Icinga2 in December 2018. Sorry about that. I expect to have it fixed shortly. There are currently 7 customers who are over their backup quota so when it's fixed you'll start receiving those alerts again. Backups not happening leads to "backups age" alerts, and they have always been working. Those 7 customers have been receiving those ones. Cheers, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting