Hi,
For those who have backups hosted on backup4, you will have today
received some alerts like this:
[PROBLEM] backup age ruminant on backup4.bitfolk.com is CRITICAL!
(or it may have said WARNING instead of CRITICAL)
This was caused by me doing some work on that host that reset
timestamps on the backup directories leading to false positive
alerts, until the next backup run.
The work is finished now so by now you should have received a
corresponding "OK" recovery notification. If you did not then
there is an actual problem.
You can check at:
https://mon.bitfolk.com/
as all customers with backups do have monitoring set up.
Apologies for the confusion; I will try to remember to set such
monitoring into downtime mode in future.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
Hi,
Due to a problem with one of our payments providers our billing
processes were stuck for a couple of days. As a result we haven't
been sending invoices out as much ahead of time as usual.
Things are caught up again now but as a side effect some invoices
have just been created that are due today or in a day or two,
instead of giving you the usual week of notice.
We still allow 30 days for payment, but it does mean that some
reminders will go out from tomorrow. Those paying by automated means
are not going to be affected. In the unlikely event that anyone
reaches the 30 days of non-payment we will of course give a couple
more days of leniency in light of this hiccup.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
