BitFolk Announcements January 2019

announce@mailman.bitfolk.com

1 participants
6 discussions

2GiB of backup space now included for free

by Andy Smith

Hi, Every VPS now includes 2GiB of backup space for use with our local backups service, for free. More info on the local backups service: https://tools.bitfolk.com/wiki/Backups You still need to let us know what to back up before any backups will take place, so if you are not currently a user of the backups service and wish to enable it please follow the procedure here: https://tools.bitfolk.com/wiki/Backups#Setup If you are already a user of the backups service then 2GiB has simply been added to your quota. There is now no excuse for important configs and data to not be backed up. ☺ Cheers, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting

5 years, 2 months

Billing role added to Panel

by Andy Smith

Hi, A Billing role has now been added to the address book in the Panel: https://panel.bitfolk.com/account/contacts/#toc-roles You might use this if you want invoices (and other emails about invoices) to go to different people, multiple people, and so on. Thanks, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting

5 years, 3 months

snaps unexpected reboot 2019-01-09

by Andy Smith

Hi, Host snaps unexpectedly rebooted approximately 15 minutes ago. I'm not in front of a computer at the moment so will have to investigate later. I believe it will be the same bug that has plaguedusers of "hen". If so then at least snaps has now booted with the settings that are hoped will avoid the issue in future. Apologies for the disruption. Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting

5 years, 3 months

"Data Transfer" role added to the address book

by Andy Smith

Hi, You can now add contacts to the "Data Transfer" role of the address book: https://panel.bitfolk.com/account/contacts/#toc-roles If you do that then these will be the only addresses that receive emails about your weekly data transfer stats, predicted overage, actual overage etc. I am also going through and rewriting documentation to reflect the new policy that no overage will be allowed without prior confirmation, i.e. we'll turn off your network rather than allow you to run up a bill, unless you indicate otherwise. If you spot any that's out of date after a few days from now, please do let me know. (Those handful of customers that regularly incur overage bills should assume that this will continue to be the case. I'm talking about for people we haven't spoken to about overage before.) I hope to get on to splitting out the billing functions into a billing role next. Cheers, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting

5 years, 3 months

[andy@bitfolk.com: Re: [bitfolk] Host "hen" crashed again (Was: Re: Host "hen" unexpectedly rebooted 2018-11-26 22:24)]

by Andy Smith

Oops, I've just noticed that this only went to users@, not announce@. Sorry about the extra copy some of you are now getting. :( Cheers, Andy ----- Forwarded message from Andy Smith <andy(a)bitfolk.com> ----- Date: Fri, 21 Dec 2018 14:49:34 +0000 From: Andy Smith <andy(a)bitfolk.com> To: users(a)lists.bitfolk.com Subject: Re: [bitfolk] Host "hen" crashed again (Was: Re: Host "hen" unexpectedly rebooted 2018-11-26 22:24) User-Agent: Mutt/1.5.23 (2014-03-12) Reply-To: users(a)lists.bitfolk.com Hi, This happened again a few minutes ago. IPv6 failover appears to have happened correctly due to some fixes since last time - hence no v6 outage until manual intervention. hen has now booted with some settings which it is hoped will avoid the problem in future. I'm not in front of a computer at the moment so later today I'll review what was logged. Apologies for the ongoing hassle. Cheers, Andy

5 years, 3 months

Disabling password auth for Xen Shell

by Andy Smith

Hi, There's a long-standing request to implement a way for customers to disable password authentication on their Xen Shell SSH accounts (i.e. ssh username(a)username.console.bitfolk.com): https://tools.bitfolk.com/redmine/issues/116 This has now been implemented¹, so if you go to: https://panel.bitfolk.com/account/security/#toc-allow-xen-shell-ssh-access-… you can set that if you wish. You will first need to have added at least one SSH public key, as that is the only way you'll be able to log in to the Xen Shell after that. I don't anticipate many people using this or it changing frequently, so I haven't bothered to implement immediate update of our SSH config. Instead you might have to wait up to 30 minutes for the sshd_config on the host machine to actually be updated. The other already existing way to further secure your Xen Shell login is to use 2 factor authentication, as described on the same page. Enabling that will require you to supply a code from a TOTP app such as Google Authenticator, 1Password, etc. Cheers, Andy ¹ 11 days short of 5 years since it was requested, woohoo! -- https://bitfolk.com/ -- No-nonsense VPS hosting

5 years, 3 months

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BitFolk Announcements January 2019