26 Jun
2013
26 Jun
'13
12:32 p.m.
Hi Luke,
On Wed, Jun 26, 2013 at 01:20:40PM +0100, Luke Taylor wrote:
I'm still dealing with Hotmail directly to find
out what the problem
is, but I was just wondering if anyone might have any suggestions?
Have you experienced this? Perhaps I should just give up and relay
mail via a high reputation ISP such as Amazon SES or something..
I'm afraid I have no good suggestions for you beyond any webmail
recipients adding your sender addresses to their address books.
If Hotmail et al ever do get back to you with any concrete
suggestions or anything they feel that BitFolk should be doing then
I'd be interested to know.
It definitely isn't an issue of BitFolk's IP space being a spam
ghetto:
- I have alerts set up to tell me if any of BitFolk's IP addresses
are in any of the major DNSBLs, and if any ever pop up then I
force the customer concerned to resolve it immediately.
- I act on SpamCop complaints within 24 hours and am more than happy
to immediately banhammer any customer who can't seem to cope with
not being a spam relay - as happened just a few days ago, to
someone who fed me a cock and bull story regarding a SpamCop
complaint.
- Ditto for any other spam complaints from any other source.
If Hotmail indicate they have something against your particular IP
address then I will be happy to assign you a new one - provided I
can be assured you are not actually sending questionable email
obviously!
As a long-standing customer I know YOU aren't, but I thought I
better make that clear because otherwise I will get wingnuts going
on about how I'm a pink provider who will help spammers move IPs. :)
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting