26 Jun
2013
26 Jun
'13
5:57 p.m.
On 26/06/13 17:49, John Winters wrote:
On 26/06/13 13:34, Ulf Härnhammar wrote:
I understand the frustrations here but just so you know it's not
hopeless, I have been running my own mail server for about 5 years and
get into the inboxes of all the main providers.
It was a learning curve to start with... Make sure you have PTR record
for your server, set up DKIM signing and SPF, ensure you have the
required addresses (abuse@ and postmaster@ etc.). Also, create a new
account yourself on each of the main providers so you can see what
happens yourself.
--
e. simon(a)calmblue.net
m. 07841 649 587
Yes, I think so too. All these big mail companies
(Hotmail, Gmail,
Yahoo!, AOL) seem to calculate a reputation per IP, and unknown ones
start from a quite low level, so you have to build things up a bit.
I've given up on Yahoo. Their spam filter seems to be pretty much
random, and is forever junking stuff which their users actually want.
I've gone through the cycle several times of teaching Yahoo users how
to find their spam folder, and they always find not just my e-mails
but lots of other wanted e-mails there.
I did try once going through Yahoo's issue reporting mechanism, but it
was a joke. I filled in a very detailed problem report, which
produced an automated response asking me to send all the same
information again (!) to an e-mail address, and when I did it bounced
because the e-mail address didn't exist.
The trouble with these big organisations is they really just don't
care. If their service isn't bad enough to lose them lots of
customers then they don't try to improve it.
John