On 26/06/13 17:49, John Winters wrote:
On
26/06/13 13:34, Ulf Härnhammar wrote:
Yes, I think so too. All these big mail
companies (Hotmail, Gmail,
Yahoo!, AOL) seem to calculate a reputation per IP, and unknown
ones
start from a quite low level, so you have to build things up a
bit.
I've given up on Yahoo. Their spam filter seems to be pretty much
random, and is forever junking stuff which their users actually
want. I've gone through the cycle several times of teaching Yahoo
users how to find their spam folder, and they always find not just
my e-mails but lots of other wanted e-mails there.
I did try once going through Yahoo's issue reporting mechanism,
but it was a joke. I filled in a very detailed problem report,
which produced an automated response asking me to send all the
same information again (!) to an e-mail address, and when I did it
bounced because the e-mail address didn't exist.
The trouble with these big organisations is they really just don't
care. If their service isn't bad enough to lose them lots of
customers then they don't try to improve it.
John
I understand the frustrations here but just so
you know it's not hopeless, I have been running my own mail server
for about 5 years and get into the inboxes of all the main
providers.
It was a learning curve to start with... Make sure you have PTR
record for your server, set up DKIM signing and SPF, ensure you
have the required addresses (abuse@ and postmaster@ etc.). Also,
create a new account yourself on each of the main providers so you
can see what happens yourself.