Hi, We began receiving alerts at approximately 03:02Z today that host "macallan" was unresponsive. There was nothing interesting on its serial console. Its console also did not respond. The out of band access to the BMC worked but didn't show anything unusual. There were no hardware events logged. In the face of a hard lock up all I could do was power cycle it. All customer VMs were booted again by about 03:30Z. I'll be keeping a close eye on this server. If this repeats then we may have to move customers off of it at speed and with little notice. Apologies for the disruption this has caused. Cheers, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting