Hi, Support for Direct Debit as a payment method has now been implemented, both for one-off payments of one or a bundle of invoices, or as an authorisation allowing us to charge up to the cost of your service every period. For more information about Direct Debit, please see our wiki: https://tools.bitfolk.com/wiki/Direct_Debit If you would like to use a Direct Debit pre-authorisation then you can set that up from: https://panel.bitfolk.com/account/billing/ Don't forget to cancel any PayPal subscription or bank standing order you may have if you do that. We can also cancel PayPal subscriptions for you if you ask support to do so. At the moment Direct Debit is restricted to UK bank accounts although I am told that our payment provider GoCardless intends to expand the service into other European countries in early 2013. Naturally I would encourage you to use whichever payment method you find most convenient, but if you have no preferences then Direct Debit is our new favourite method and I'd love it if you all switched to that if possible! The "invoices" page of the panel has also gained the ability to let you pay a bundle of invoices by Direct Debit, PayPal or Google Wallet. You can see that from: https://panel.bitfolk.com/account/invoices/ but also the payment page for any given invoice is: https://panel.bitfolk.com/account/invoices/pay/<invoice_number> so that link is now being included in the renewal emails. Some customers have notes on their account that ask for payment requests to be sent through PayPal or Google Wallet each time. That's no longer going to be happening because the renewal email itself now fulfils that purpose. We are sending a direct email to this effect the next time a bill is raised for one of these customers. If you have any question about any of this then please feel free to ask here, or to support(a)bitfolk.com. Now that's out of the way it may be a good time to look at the list of feature requests again: https://tools.bitfolk.com/redmine/issues?query_id=1 The most popular feature request, setting reverse DNS, is actually only needing the IPv6 parts done. So at the moment it looks like SMS alerting and disk snapshots are the most-wanted features. If you feel that's not the case for you then I would encourage you to log in to that site (your usual credentials) and vote things up or down, and add any new features you are interested in. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting