Hello, If you do not make use of BitFolk's secondary DNS service then you can safely skip this email. Over the last few days we've upgraded the servers used for our secondary DNS service and also switched software from PowerDNS to BIND. On the whole nothing changes, but there is one thing I would like to draw your attention to. BIND actually pays attention to the expire timers that you set in your SOA records whereas PowerDNS does not. An SOA record looks like this: $ dig +multi +noall +answer -t soa bitfolk.com bitfolk.com. 86383 IN SOA a.authns.bitfolk.co.uk. hostmaster.bitfolk.com. ( 2023042101 ; serial 14400 ; refresh (4 hours) 7200 ; retry (2 hours) 1209600 ; expire (2 weeks) 43200 ; minimum (12 hours) ) The "expire" timer tells authoritative DNS servers how long the records they hold are valid for, if they have not been able to contact the primary nameservers. In the above example, should the primary nameserver be unreachable, any secondary nameservers that are still responding will serve the zone content for a further two weeks. After that time they will respond with SERVFAIL. Compliant DNS client behaviour is to retry any other servers when that happens. PowerDNS does not implement these "expire" semantics and always answers queries. In watching logs carefully over the last few days I have seen that some of you have extremely short expire timers. I'm not sure whether you intend for that to be the case. For example, there are many zones currently on BitFolk's servers with an expire time of 300 seconds. That means that you are indicating that the entire zone should not be served 5 minutes¹ after your primary server stops responding. It doesn't seem likely to me that you really want all authoritative servers for your domain to stop working 5 minutes into any sort of outage. Since the secondary servers will now really believe you on this, I urge you to review your expire timers. If in doubt please put your domain name into this: https://zonemaster.net/en/run-test and it'll advise you if any of those timers seem wrong. Cheers, Andy ¹ Different DNS server implementations actually behave slightly differently here. As mentioned, PowerDNS doesn't handle expire timers at all. BIND has a minimum of 300 seconds, or the refresh+retry timers, whichever is larger. So in fact the shortest expire behaviour I can see at the moment is 600 seconds (10 minutes). Which still seems unusually short. See: https://jpmens.net/2022/01/14/fun-with-the-dns-soa-expire-field/ for more info about how different implementations treat the expire timer. -- https://bitfolk.com/ -- No-nonsense VPS hosting