4 Dec
2016
4 Dec
'16
4:31 a.m.
Hi,
On Wed, Nov 30, 2016 at 06:00:35AM +0000, Andy Smith wrote:
We will send out direct emails informing you of a two
hour window in
which the work affecting your VPS is going to take place, but that
won't be sent for a week or so as testing of the patches will be
necessary first.
An email has now gone out informing you of the 90 minute (not 2
hour) window in which the work will take place for each of your
VPSes. If you haven't received it, please do check your spam folders
and whitelist where appropriate.
As mentioned in the email it is now possible for you to indicate
that you would like your VPS to be suspended and restored instead of
shut down and booted again. You can do that from:
https://panel.bitfolk.com/account/config/#prefs
It is not the default because depending on your kernel and
applications, it sometimes doesn't work. You can read more about it
here:
https://tools.bitfolk.com/wiki/Suspend_and_restore
If you indicate that you would like suspend/restore to be attempted
then we will add Nagios ping checks for your VPS, as most of the
time a failure to restore will lead to your VPS being unpingable. A
failing Nagios ping check will cause us to notice while carrying out
the maintenance, and we'll then have a look at your console and
reboot your VPS where necessary.
There is still the possibility that some application you run will
not behave correctly, however, which is something only you can check
for.
If you have any questions please do let us know, either here or at
support(a)bitfolk.com.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting