Hi,
You may recall recently that there was a period of poor network
performance because the customer DNS resolver on 212.13.194.71 was
overloaded:
http://lists.bitfolk.com/lurker/message/20110102.221800.b90128dc.en.html
In that thread I promised to provision a new dedicated resolver to
avoid a re-occurrence of the issue.
Instead I took the opportunity to provision several new resolver
hosts in a cluster with fail over for the service IPs.
All customers should change their resolvers from:
212.13.194.71
212.13.194.96
to:
85.119.80.232
85.119.80.233
There's some maintenance coming up in February (details in a
separate email, shortly) which will take 212.13.194.71 offline for
several hours. It's therefore important that you change to using the
new resolvers before this time, otherwise you will experience severe
network performance problems.
If you have any questions please direct to users list or
support(a)bitfolk.com.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting