Hello,
A clarification has today been added to BitFolk's Terms and
Conditions:
http://bitfolk.com/policy/terms.html
* BitFolk reserves the right to require that The Customer
perform a reinstall of The Service if at any time BitFolk
believes that The Service has been seriously compromised.
Whether the compromise is serious enough to require
reinstall will be at BitFolk's sole discretion.
I refer to this as a clarification because it has always been the
case that BitFolk has required reinstallation of seriously
compromised VPSes.
This has previously been enforced under the "block or terminate
service at any time for any reason" clause, but it was suggested
that it would be preferable to explicitly list it, and I agree with
that suggestion.
I hope you will agree in any case that responsible systems
administration practice is to reinstall when a root-level compromise
is discovered or strongly suspected.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting