Scheduled maintenance on 24–26 July

Hi, By now all customers should have received notification of scheduled maintenance that will be required due to a serious security flaw in the hypervisor software that we use (Xen). If you have not seen an email regarding this then please check your spam folders etc. The full details¹ are in the email you've already received and I'm only sending this so as to have a public notification I can link to when people raise support tickets to ask what is going on. :) Anyway, the hosts have all been patched and the maintenance consists of merely rebooting them to boot into the new hypervisor. This will happen across three nights. In previous non-SSD days this used to take around 30 minutes to shut down all VPSes, reboot and boot them all again. These days I expect it to be much shorter, maybe 5 minutes. So, you should see a clean shut down followed by a boot a few minutes later. It is important that you ensure that your VPS boots cleanly with all services you expect running to be running. We offer free Nagios monitoring which can be useful for assuring yourself that everything you expect to be running really is running. Also if I see Nagios looks more broken afterwards than it was to start with then I will have a quick investigate. If interested in having that set up then please contact support(a)bitfolk.com. Cheers, Andy ¹ Well, not any details about the bug itself. These are under embargo until mid day Tuesday 26 July. -- http://bitfolk.com/ -- No-nonsense VPS hosting