Hi,
At around 06:52Z today we lost IPv6 connectivity for about 12
minutes. This was due to one of our colo provider's routers
crashing.
They run a redundant network so it should failover, and did for
IPv4, but we're experiencing some problems with IPv6 failover which
meant it took longer than we would like or find acceptable.
The same thing happened last Thursday and that time initially due to
a miscommunication we believed that v6 was down because of the
router failure, when in fact it was not expected under those
circumstances.
Since then I have been working to identify why v6 failover takes so
long and to improve it, but we are not there yet.
The router that died today is the same router which died last
Thursday. It had been up for over 4 years and so its failure last
week was deemed an aberration and it was power cycled.
I have now flipped routes around so the other router is first choice
for v6, but will continue to work on v6 failover.
Apologies for the disruption!
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
Hello,
TL;DR version
=============
We're now in the position to be able to provide you with double your
current amount of memory for the same price.
Please contact support to ask for your upgrade and it will happen,
though your VPS may need to be moved between servers. If you're not
bothered then just do nothing and it will still happen eventually.
Long version
============
Unfortunately, while there is enough total capacity to do this, some
individual servers do not have enough spare memory to do it
immediately. Some customers will need to have their VPSes moved in
order to get the upgrade.
Experience has shown that this can be a lengthy process, so although
I am strongly opposed to offering new customers something that
existing customers can't have, I also do not want to spend that
whole time being less competitive.
So, those who want to have their upgrade just need to ask and you
can have it immediately, but we may need to move your VPS between
hosts to do it.
If you don't care then you can just do nothing and eventually when
enough moves have been done, the upgrade can happen all at once for
everyone who didn't get it yet.
Here's some more information:
https://tools.bitfolk.com/wiki/Memory_upgrade,_May_2017
If you have any questions that aren't answered there then please
ask, and the answer will be added there.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
Hi,
Two bugs¹ have been discovered in Xen which have serious security
implications, therefore we must patch and reboot every host before
the security advisory comes out of embargo at 12:00Z on 2 May.
We'll be sending out notifications shortly to let you know the exact
window in which the reboot will take place for your VPS(es), but
this is just a short note to let you know that the work will most
likely be taking place in the early hours (UK) of 30 April, 1 May
and 2 May.
A reminder that if you wish you can have your VPS suspended to and
then restored from storage, instead of shut down and booted:
https://panel.bitfolk.com/account/config/#prefshttps://tools.bitfolk.com/wiki/Suspend_and_restore
Cheers,
Andy
¹ XSA-213 and XSA-215 - http://xenbits.xen.org/xsa/
--
https://bitfolk.com/ -- No-nonsense VPS hosting
