Hi,
Support for Direct Debit as a payment method has now been
implemented, both for one-off payments of one or a bundle of
invoices, or as an authorisation allowing us to charge up to the
cost of your service every period.
For more information about Direct Debit, please see our wiki:
https://tools.bitfolk.com/wiki/Direct_Debit
If you would like to use a Direct Debit pre-authorisation then you
can set that up from:
https://panel.bitfolk.com/account/billing/
Don't forget to cancel any PayPal subscription or bank standing
order you may have if you do that. We can also cancel PayPal
subscriptions for you if you ask support to do so.
At the moment Direct Debit is restricted to UK bank accounts
although I am told that our payment provider GoCardless intends to
expand the service into other European countries in early 2013.
Naturally I would encourage you to use whichever payment method you
find most convenient, but if you have no preferences then Direct
Debit is our new favourite method and I'd love it if you all
switched to that if possible!
The "invoices" page of the panel has also gained the ability to let
you pay a bundle of invoices by Direct Debit, PayPal or Google
Wallet.
You can see that from:
https://panel.bitfolk.com/account/invoices/
but also the payment page for any given invoice is:
https://panel.bitfolk.com/account/invoices/pay/<invoice_number>
so that link is now being included in the renewal emails.
Some customers have notes on their account that ask for payment
requests to be sent through PayPal or Google Wallet each time.
That's no longer going to be happening because the renewal email
itself now fulfils that purpose. We are sending a direct email to
this effect the next time a bill is raised for one of these
customers.
If you have any question about any of this then please feel free to
ask here, or to support(a)bitfolk.com.
Now that's out of the way it may be a good time to look at the list
of feature requests again:
https://tools.bitfolk.com/redmine/issues?query_id=1
The most popular feature request, setting reverse DNS, is actually
only needing the IPv6 parts done. So at the moment it looks like SMS
alerting and disk snapshots are the most-wanted features.
If you feel that's not the case for you then I would encourage you
to log in to that site (your usual credentials) and vote things up
or down, and add any new features you are interested in.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Hi,
BitFolk's Terms and Conditions at
http://bitfolk.com/policy/terms.html were modified today. The
modifications were purely typographical and grammar-related and do
not represent any change in actual T's&C's.
I mention it only because the document has a "last modified" date
and we promised to notify this list of any updates. Probably what we
should do is just publish a revision history so that trivial changes
such as this don't need an announce email.
I've recorded that as a feature request:
https://tools.bitfolk.com/redmine/issues/100
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
