Author: Ian Date: To: users Subject: Re: [bitfolk] 2014-11-26 ~1432Z: Problem with kwak.bitfolk.com,
and IPv6 (all hosts)
Dom Latter said:
> I'll say it again: for People Like Me, this sort of transparent
> and honest communication with customers, affected or not, is
> a *far* more effective Marketing Tool than some sort of bogus
> "100% SLA" [2].
Yes. From an email to Andy over five years ago:
"Incidentally, one of the things that made me go, 'yes, this is the
right decision' is the readable archive of the mailing list. ... Here, I
can see that stuff happens occasionally, but there's an openness about it."
