Re: [bitfolk] Email - getting out of spam filters

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Author: Luke Taylor
Date:  
To: users
Subject: Re: [bitfolk] Email - getting out of spam filters

I've been dealing with email deliverability recently (as Andy linked in
his response). Rather than being explicitly listed on a blacklist, it's
more likely that your B domain hasn't yet built up enough of a
reputation (but domain A has a reputation, hence why those emails are
delivered).

They take all sorts of stuff into account when determining what to junk
including domain age, email volume and history, IP reputation, etc.

Just ensure you do everything you can on your end including SPF,
DKIM/Domainkeys, appropriate HELO, reverse DNS, sign up to feedback
loops, relaying mail via SES or Mandrill helps if you only send low
volume, take care with how emails are worded, it can also just take a
bit of patience.

Regards,
Luke

On 30/07/2013 17:39, Nigel Rantor wrote:
>
> Hello all,
>
> Wondering if any of you have experience with this.
>
> I have two domains, wiggly.org (A) and alertferret.com (B).
>
> A has been registered since 1994.
>
> B was registered very recently, within 6 months.
>
> I run email for both of these domains on the same server,
> otter.wiggly.org using Exim.
>
> I have the exact same MX and SPF records for both domains;
>
> @ 3600 IN MX 10 mail.wiggly.org.
> @ 3600 IN SPF "v=spf1 mx -all"
> @ 3600 IN TXT "v=spf1 mx -all"
>
> Sending email from domain A to gmail/hotmail appears in the main inbox.
>
> Sending email from domain B end up in the spam folder for both.
>
> Now, I am wondering why this would be seeing as there has been
> practically no email from domain B and therefore I find it unlikely
> that the domain itself has been flagged.
>
> All I can see is that domain A is a lot older but I have only recently
> added SPF and have never really had problems with my emails from
> domain A being consumed by spam folders.
>
> Checking a couple of blacklist checkers I cannot find my domain or my
> MX on any of them.
>
> Does anyone have an idea as to why domain B would be getting caught in
> spam traps whilst A does not?
>
> I have had someone suggest using mandrill or other external hosted
> solution but quite frankly if the mail is being blocked because it is
> being sent from domain B then that surely wouldn't give me any
> improvement?
>
> Any help, ideas, thoughts or further resources would be greatly
> appreciated.
>
> Regards,
>
> Nigel
>
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