On Wed, Jun 26, 2013 at 01:20:40PM +0100, Luke Taylor wrote:
Hi all,
I'm having major issues with
Hotmail/Outlook.com junking every
single email (100% transactional) I send from my VPS ('Smartscreen
blocked this email..') and is causing a headache in the form of
customer complaints/support especially as the majority aren't
technically inclined. I haven't had any issues whatsoever from any
other major email providers and I only send a very low email volume
(usually less than 500 emails a month in total).
I've done everything I can think of to ensure I'm a reputable
sender.. SPF/SenderID, DKIM and Reverse DNS all validate perfectly.
Mail server uses an appropriate HELO, my IP is sparkly clean and not
on any blacklists. Signed up to Hotmail complaints feedback loop,
smart network data services, went through an automatic mitigation
procedure which was apparently successful. The emails I send are
mostly just plaintext alerts/receipts so there isn't really much I
can do to make them look less 'spammy' and more 'hammy'.
I'm still dealing with Hotmail directly to find out what the problem
is, but I was just wondering if anyone might have any suggestions?
Have you experienced this? Perhaps I should just give up and relay
mail via a high reputation ISP such as Amazon SES or something..
You could sign up with someone like return path
(
http://www.returnpath.com/) who can probably get you whitelisted, but
it's going to cost you.
Michael