Re: [bitfolk] What do you expect to happen when you authorise a Direct Debit mandate?

On 7 Sep 2020, at 23:38, Andy Smith &lt;andy(a)bitfolk.com&gt; wrote: So, I shall ask all of you, how would you expect it to work? a) As soon as a mandate is authorised, just charge all existing invoices immediately Very tempting. Very simple. I fear there will be at least one person that will claim they never expected that to happen, and a returned Direct Debit has caused them to incur an eleventy billion pound penalty charge from their bank, their mortgage payment got rejected, and now there are men outside in shiny leather jackets. b) As soon as the mandate is authorised, if the customer has existing invoices that are unpaid, there is a very noticeable message on the screen like: You seem to have unpaid invoices: #41234 £107.88 #41239 £1.92 Pre-existing invoices won't be automatically submitted for payment by Direct Debit. You can <a href="…">pay them now</a> by a one-off Direct Debit or any of our other supported payment methods. I like (b). I am open to other ideas if you have any. I can't really think of any.