[bitfolk] 2009-10-07 0359Z: Unscheduled power cycle of host dunkel

Hi, It seems that at approximately 0359Z today, the host dunkel was power cycled. There is no evidence of a crash, and the reboot was immediate. This was not scheduled work. VPSes did not start up again automatically because they've been set not to (in the middle of work or problems, having them all start automatically tends to cause more difficulty). They were still available to be started via xen shell console. Unfortunately the mobile phone alerting mechanism didn't work, so I was not aware of this, and only became aware when I checked in at about 11am UK time. I have now started all VPSes on dunkel that were not already running. I'm now investigating what has happened here, particularly if there was anyone working in the rack at the time of the power cycle. In the event that your service is down and you don't know why or how to get it started again, there are contact details including a phone number at: http://bitfolk.com/contact.html The power cycle of dunkel itself was completely unexpected but I can only apologise sincerely for my lack of awareness of this. Regards, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting