BitFolk Users

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1117 discussions

by Paul Stimpson

Hi, I'm just considering deploying a Trixbox SIP phone exchange within a Bitfolk VPS. I was wondering if anybody else has used their VPS for either Trixbox or Asterisk. If so, how did it perform please and how many users do you think it would scale to before I hit the limits of the VPS please? Thanks, Paul.

14 years

Unscheduled reboot of obstler.bitfolk.com

by Andy Smith

Hi, At approximately 0047Z this morning I was alerted that a customer VPS on obstler could not be started. I investigated and was unable to start the VPS myself. I attempted to start a test VPS on this server and this failed in the same way. At this point it seemed inevitable that a server reboot would be required, so I tried restarting a few Xen-related services that I normally wouldn't touch on a production server, in the hope that this might fix things. Unfortunately it did not and only led to an inability to cleanly shut down the VPSes that were still running. So, at approximately 0110Z I rebooted obstler, and all VPSes on it will have experienced equivalent of power off and boot again. Boot and start of all VPSes was completed by 0123Z, but a few VPSes were still running fsck at that point. As of now, BitFolk's Nagios shows no more red than it was before the reboot. I still do not know the root cause of the problem, though it seems likely to be a bug in Xen. The server obstler is in need of upgrade to a newer version of Xen; this is scheduled for some time in January, and I would think it unlikely that this will reoccur before then (last reboot for this server was in July, under similar circumstances). Apologies for the disruption. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting

14 years

Data transfer report From address changed

by Andy Smith

Hello, As per https://tools.bitfolk.com/redmine/issues/48, emails from the data transfer monitor will now come from xfer(a)bitfolk.com. You may need to adjust your filters. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting

14 years

Ubuntu 10.10 release

by Andy Smith

Hello, As you may be aware, Ubuntu 10.10 has just been released. BitFolk will be offering it as a supported VPS image, but it's not ready yet. You should be able to upgrade to it, but I would urge caution. Ubuntu's support of Xen has not historically been that great and something unexpected could happen. If you are going to try this then I would strongly urge you to email support and ask for a snapshot to first be made of your block devices. If all goes wrong then it can be quickly and easily rolled back. When the 10.10 image is ready we should also in most cases be able to provide you with a new VPS running 10.10 concurrently with your existing VPS for two weeks at no additional charge, for you to migrate to. You would need to pick a new account name, and IP addresses will change. Please contact support if you wish to do that. Please note the support schedule for Ubuntu releases and that 10.04 as currently offered by BitFolk is an LTS release, unlike 10.10. If you upgrade to 10.10 then you're most likely going to also have to upgrade to every other release in turn, to get to the next LTS. If there is no external requirement to upgrade to 10.10 then you might consider it prudent to wait until the next LTS is released instead. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting "I am the permanent milk monitor of all hobbies!" -- Simon Quinlank

14 years, 1 month

SIP scans

by Conrad Wood

Hi all, I am hosting a public asterisk box as backup support for some clients. Most annoyingly since a few days I get hundreds of sip register probes per minute. I have fail2ban active which bans the ip, but it seems to be some sort of bot network which immediately switches to another IP. Needless to say, it is a pain. As clients' phones register against the server (coming from dynamic ips) I can't easily move to a different port or so ;( Has anyone got any good suggestions? Conrad

14 years, 1 month

Having issues with dpkg

by Daniel Case

Hi guys, I seem to be having some issues with getting postfix installed on my VPS, I have been to the Ubuntu forums, the mailing list and IRC just now. The problem is laid out here: http://pastebin.com/umgcf0iM dpkg seems to be having problems, here is what the people on IRC suggested, all of which worked to no avail: -Change to official repos (rather than the bitfolk ones) -apt-get remove postfix, apt-get clean, apt-get update, apt-get install postfix (All of which worked to no avail) -df -h - showed 78% full, 1.6GB left And finally: $ dpkg --contents /var/cache/apt/archives/postfix_2.7.0-1_i386.deb dpkg-deb: failed to read archive `/var/cache/apt/archives/postfix_2.7.0-1_i386.deb': No such file or directory So, I'm out of ideas :S ...whats going wrong? Daniel

14 years, 1 month

2010-10-22 2136Z: Switch power failure caused ~10 minute networking outage for barbar, dunkel, kwak

by Andy Smith

Hi folks, At approximately 2136Z this evening, unrelated provider maintenance work in the colo dislodged a power cord to one of the switches, causing approximately 10 minutes of network outage for customers on the following servers: barbar dunkel kwak Host corona in the same rack was unaffected because it is connected to a different switch. There are two switches in each rack in order to provide redundancy, but unfortunately it has only recently become part of our standard install procedure to use bonded network interfaces. kwak and corona are due for an OS reinstall and when this is done they will be set up with bonded interfaces. The same goes for these older hosts in the other racks: curacao kahlua obstler dunkel and barbar will not require a reinstall for quite some time, but this is not the first time that switch outages have bitten us and I'm not happy with that, so I will be scheduling a short maintenance in the next couple of months to reconfigure these hosts for bonded network interfaces. This also goes for faustino. The newest servers, urquell and cosmo, have both been installed with bonded network interfaces; this is our standard install practice at the moment. Please accept my apologies for the disruption and be assured that we have learned some lessons from this. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting

14 years, 2 months

ssh + https client

by Max B

Hi All, does anyone have any experience with any ssh client that operates through https? Ideally, I'd use it for hotels or net cafes which do not have a windows putty client, to log into my VPS. I'd host the server on myvps.com, so <https://www.myvps.com> would take me to log in to my VPS. Any help appreciated. Cheers, Max

14 years, 2 months

IPv4 reverse DNS update now possible from the panel

by Andy Smith

Hi, As requested in issue #25: https://tools.bitfolk.com/redmine/issues/25 I've implemented the editing of reverse DNS for your IPs. See: https://panel.bitfolk.com/dns/ You can update simple reverse DNS entries or set a delegation to other DNS servers. I am aware that the method for setting up a delegation is a bit clunky, but it works. My reasoning for deploying it in this state is that typically you set up a delegation once and then leave it alone, so it's not like you would be using this part of the interface very often. A more pleasing interface would be a more complicated HTML form where you can dynamically add and delete rows. I didn't want the deployment of the simple reverse DNS update feature to have to wait for that. I've created a new issue for that: https://tools.bitfolk.com/redmine/issues/43 Again, IPv6 support isn't present yet either, for similar reasons: very few customers appear to be actively using IPv6, even fewer have IPv6 reverse DNS set up. Reverse DNS delegations for this will continue to be set up by support ticket for now. The same page also currently has a read-only display of the DNS domains you have set up for secondary DNS on BitFolk's nameservers. That's part of issue #2: https://tools.bitfolk.com/redmine/issues/2 and will eventually become the place to add, modify and delete those settings instead of having to create a support ticket. I think the next most pressing issue is #7, "Reimage VPS from panel": https://tools.bitfolk.com/redmine/issues/7 so that's what I'll focus on next. That's a pretty big one though so I'll probably also try to get some of the other things done at the same time. As usual, please feel free to have a browse of the issues list: https://tools.bitfolk.com/redmine/projects/bitfolk/issues?query_id=1 Log in with the usual credentials to create new issues and to vote existing ones up/down. I can't promise to always implement things in the order wanted, but knowing which features are most desired is very useful. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting

14 years, 2 months

Help diagnosing bind9 problem

by Michael Corliss

Hello, I'm running bind9 on Ubuntu 10.04. It seems to start up normally, but it doesn't return anything when I try to check that it's serving the right zone file: $ dig ilovephilosophy.com @212.13.195.254 ; <<>> DiG 9.3.6-APPLE-P2 <<>> ilovephilosophy.com @212.13.195.254 ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 3625 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ilovephilosophy.com. IN A ;; Query time: 105 msec ;; SERVER: 212.13.195.254#53(212.13.195.254) ;; WHEN: Wed Oct 13 14:22:04 2010 ;; MSG SIZE rcvd: 37 The 'SERVFAIL' and the lack of an answer section suggest something's wrong, but how can I find out what specifically is missing? Thanks, Mike

14 years, 2 months

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