Hello,
Yesterday it seems that BitFolk's debit card has been compromised as
a number of anomalous VISA transactions have been posted. As a
result, the debit card has been cancelled and a new one is in the
post.
Unfortunately my access to online banking depends on the card, so
this is also currently out of action and I am unable to process bank
payments.
I hope this will be resolved by the middle of next week
but it's possible it could drag on longer. In the meantime if you
pay by standing order or bank transfer please continue to do so
(payments should go in fine). I will not be able to process these
payments until this is resolved, so I won't be suspending anyone's
service until I am able to resume processing.
PayPal and Google payments are unaffected and will still be
processed. But please don't switch to them if you pay by bank,
because bank payments are much preferred.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
"I am the permanent milk monitor of all hobbies!" -- Simon Quinlank
Hello,
I'd like to canvas your opinions on using a web forum instead of
this mailing list as the primary BitFolk customer communication
method.
Personally I am not a fan of web forums, but I'm willing to be
influenced by what people want.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
"It is I, Simon Quinlank. The chief conductor on the bus that is called
hobby." -- Simon Quinlank
Hi,
IPv6 autoconfig has been broken on dunkel since about 1550Z. Impact
is that if you're on dunkel and rely on autoconfig for IPv6 then
your IPv6 will have stopped working.
This appears to be due to radvd going into a tight CPU loop, as it
does fairly regularly. It does not appear to be a very high quality
piece of software, but without any alternative implementation.
I added some monitoring to check when radvd reaches >90% CPU, but it
seems I misunderstood how to use Nagios's check_procs plugin for CPU
monitoring, so it didn't fire.
At around 1615Z a customer notified me that their IPv6 wasn't
working, and I've been investigating since then. I've since
replaced the monitoring of that with one that works.
If I kill it and restart it then it will almost certainly start
working again, but I want to keep it broken to investigate it and
properly test some workarounds.
I do recommend that everyone using IPv6 on their VPS does statically
configure it.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Hello,
BitFolk's terms and conditions were updated today. The following
clause was added:
# The Customer remains liable to pay all charges for The
Service during any period of suspension
The purpose of this clause is so that customers who had their
services suspended for any of the reasons covered in the terms
(commonly non-payment of an invoice within 30 days of due date,
being the source of network abuse, etc.) are absolutely clear that
they are not entitled to ongoing service (nor a refund) to cover the
period of time that their service was not available to them.
The rationale behind that stance is that, sometimes there is a long
period of time between initial suspension and when the customer
actually attempts to resolve the matter, and:
- the conditions leading up to any suspension of service
- the administrative burden of dealing with the ongoing situation
- the storage of the customer's data even when not in use by the
customer
are not zero cost to BitFolk.
This modification will take effect in 30 days for existing customers
(Wednesday 23rd December), or immediately for new signups.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Hi Andy,
Another query about availability. I could do with another slice buit see
that there's none available. Any word on when/if?
Chris...
*Chris Keegan* | Managing Director
EVANS & FINCH LIMITED <http://www.evansfinch.co.uk>
t: +44117 328 1487 | m:+447733 102395
Bush House, 72 Prince Street, Bristol, BS1 4QD
Check Out Our Latest Project: Children of Herne
<http://www.childrenofherne.com>
Follow us on Twitter: www.twitter.com/evansfinch
<http://www.twitter.com/evansfinch>
This email was independently scanned for viruses by McAfee anti-virus software and none were found
Hi,
There was a short network outage on kwak starting around
1445Z and lasting about 4 minutes.
I was investigating some anomalous traffic with tcpdump,
accidentally caused too much output and broke networking as a
result. Customers on kwak, please accept my apologies for this
disruption. :(
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
Hi,
Since about 0800Z some connectivity to Jump (BitFolk's upstream) has
been flapping. They are investigating.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
You dont have to be illiterate to use the Internet, but it help's.
-- Mike Bristow
Hi all,
I read recently that the EU passed a law requiring user consent to
use cookies (more from http://www.out-law.com/page-10510). The law
doesn't come into effect until April 2011, and by then the
enforcement practices may be specified to make it almost void, but it
does raise an interesting question for me.
I'm located in the US, but due to the specifics of how my site came
into my possession, it's registered and hosted in the UK. Whose laws
apply to a site like mine, owned and hosted from different sides of
the pond? and assuming I'm not subject to British laws, to what
extent might Bitfolk or my registrar be exposed to legal action?
Best,
Mike
Hello,
If local user privilege escalation and/or DoS is an issue for you
then you may wish to ensure your kernel is not vulnerable to:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-3547
"Multiple race conditions in fs/pipe.c in the Linux kernel
before 2.6.32-rc6 allow local users to cause a denial of
service (NULL pointer dereference and system crash) or gain
privileges by attempting to open an anonymous pipe via a
/proc/*/fd/ pathname."
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-3621
"net/unix/af_unix.c in the Linux kernel 2.6.31.4 and earlier
allows local users to cause a denial of service (system
hang) by creating an abstract-namespace AF_UNIX listening
socket, performing a shutdown operation on this socket, and
then performing a series of connect operations to this
socket."
amongst others.
Updates were recently pushed out to Debian and I assume others.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
"What should one say after making love? ``Thank you'' seems too much.
``I'm sorry'' - somehow not enough." -- The League Against Tedium
