Author: Richard Dignall Date: To: users Subject: Re: [bitfolk] How to handle unresponsive customers with issues that
cannot be ignored
On Mon, Dec 19, 2016, at 12:45 PM, Andy Smith wrote: > That's obviously not clear enough. How could it be improved?
Given that there are only five options for fields to add, it seems
overly-complicated - just include them all on the form (although why
distinguish between home/work/other numbers?).
Personally I'd be tempted to include at least one phone field on the
main contact. Perhaps a specific field for a mobile number, making it
clear that it may be used for SMS notifications (as in incentive to
provide it)?
