Re: [bitfolk] How to handle unresponsive customers with issu…

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Author: Adam Spiers
Date:  
To: Andy Smith
CC: Bitfolk users list
Subject: Re: [bitfolk] How to handle unresponsive customers with issues that cannot be ignored
On 19 December 2016 at 12:45, Andy Smith <andy@???> wrote:
> Hello,
>
> On Mon, Dec 19, 2016 at 12:42:51PM +0000, Robert McWilliam wrote:
>> On Mon, 19 Dec 2016, at 12:37, Adam Spiers wrote:
>> >     https://panel.bitfolk.com/account/contacts/add

>> >
>> > and again, no phone number field. This is the same with both accounts
>> > I have access to.
>>
>> The pull down has extra fields that you can add. Default (showing) is
>> company name, but phone numbers are in the list.
>
> That's obviously not clear enough. How could it be improved?


Just ditch the pull-down? It's not as if the add contact page is too
long and needs to be kept short.

There's another problem: there doesn't seem to be any way to add phone
numbers to an
existing contact, only to a new one. Surely I don't have to delete a
contact and re-add it,
just to add a phone number?