gpg: Signature made Sun Dec 18 16:49:26 2016 UTC
gpg: using DSA key 2099B64CBF15490B
gpg: Good signature from "Andy Smith <andy@strugglers.net>" [unknown]
gpg: aka "Andrew James Smith <andy@strugglers.net>" [unknown]
gpg: aka "Andy Smith (UKUUG) <andy.smith@ukuug.org>" [unknown]
gpg: aka "Andy Smith (BitFolk Ltd.) <andy@bitfolk.com>" [unknown]
gpg: aka "Andy Smith (Linux User Groups UK) <andy@lug.org.uk>" [unknown]
gpg: aka "Andy Smith (Cernio Technology Cooperative) <andy.smith@cernio.com>" [unknown]
Hi,
If you don't use BitFolk's backup service then you can ignore the
rest of this email.
For a very long time we have allowed customer backups to go past the
quota and still continue working, arranging at a later time to fix
that situation (by the customer asking for some backed up data to be
deleted or else ordering more storage for backups).
This is now changing so that backups will stop happening once the
quota is exceeded.
Nagios alerts have always been sent out as WARNING at 95% of quota
and CRITICAL at 99% of quota. There is also a Nagios check for age
of backups and that will start to fire when there has been no
successful backup for a certain amount of time¹. Those whose backups
get suspended for being over quota will start to receive that one.
So, if you are currently receiving these alerts you do need to do
something about it.
Customers who are already over their backup quota at the moment have
already been contacted via support ticket, but in future we may
leave it down to you to get in touch.
Cheers,
Andy
¹ The time scales for those alerts depend on the backup schedule in
use. For those having a backup run every 4 hours (the default)
it's a WARNING after 10 hours and CRITICAL after 24 hours.
--
https://bitfolk.com/ -- No-nonsense VPS hosting
