On Wed, Jun 26, 2013 at 01:20:40PM +0100, Luke Taylor wrote:
>
> Hi all,
>
> I'm having major issues with Hotmail/Outlook.com junking every
> single email (100% transactional) I send from my VPS ('Smartscreen
> blocked this email..') and is causing a headache in the form of
> customer complaints/support especially as the majority aren't
> technically inclined. I haven't had any issues whatsoever from any
> other major email providers and I only send a very low email volume
> (usually less than 500 emails a month in total).
>
> I've done everything I can think of to ensure I'm a reputable
> sender.. SPF/SenderID, DKIM and Reverse DNS all validate perfectly.
> Mail server uses an appropriate HELO, my IP is sparkly clean and not
> on any blacklists. Signed up to Hotmail complaints feedback loop,
> smart network data services, went through an automatic mitigation
> procedure which was apparently successful. The emails I send are
> mostly just plaintext alerts/receipts so there isn't really much I
> can do to make them look less 'spammy' and more 'hammy'.
>
> I'm still dealing with Hotmail directly to find out what the problem
> is, but I was just wondering if anyone might have any suggestions?
> Have you experienced this? Perhaps I should just give up and relay
> mail via a high reputation ISP such as Amazon SES or something..
You could sign up with someone like return path
(
http://www.returnpath.com/) who can probably get you whitelisted, but
it's going to cost you.
Michael
