On 2013-06-26 13:20, Luke Taylor wrote:
> Hi all,
>
> I'm having major issues with Hotmail/Outlook.com junking every single
> email (100% transactional) I send from my VPS ('Smartscreen blocked this
> email..') and is causing a headache in the form of customer
> complaints/support especially as the majority aren't technically
> inclined. I haven't had any issues whatsoever from any other major email
> providers and I only send a very low email volume (usually less than 500
> emails a month in total).
>
> I've done everything I can think of to ensure I'm a reputable sender..
> SPF/SenderID, DKIM and Reverse DNS all validate perfectly. Mail server
> uses an appropriate HELO, my IP is sparkly clean and not on any
> blacklists. Signed up to Hotmail complaints feedback loop, smart network
> data services, went through an automatic mitigation procedure which was
> apparently successful. The emails I send are mostly just plaintext
> alerts/receipts so there isn't really much I can do to make them look
> less 'spammy' and more 'hammy'.
>
> I'm still dealing with Hotmail directly to find out what the problem is,
> but I was just wondering if anyone might have any suggestions? Have you
> experienced this? Perhaps I should just give up and relay mail via a
> high reputation ISP such as Amazon SES or something..
>
> Cheers,
> Luke
>
> _______________________________________________
> users mailing list
> users@???
> https://lists.bitfolk.com/mailman/listinfo/users [1]
I would persevere, at least for a while, it sounds like you're doing
things right. I had a few issues when I first set up my email server
(not on bitfolk yet) but it's all OK now so perhaps it's a matter of
waiting a bit before Hotmail 'trusts' you?
Links:
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[1]
https://lists.bitfolk.com/mailman/listinfo/users
