VPS had been
> accessed starting 3 days ago, via an SSH dictionary attack. The
> attacker installed another copy of the SSH dictionary attack
> software and set it going. We do not believe that root access
> was obtained.
> The amount of detail would vary because we may only become aware of
> a compromise when the customer's VPS itself starts perpetrating
> abusive activity, and then we rely on the customer to investigate
> why that is.
> If the customer is unable/unwilling to do this then we may never
> know why their VPS began misbehaving. We don't examine customer data
> unless given permission to do so, and even then this is often too
> time-consuming to undertake on an unpaid basis. I would consider the
> above an example of the maximum amount of detail we would go into.
> No identifying information regarding the affected customer would be
> shared. We already share non-identifying information similar to the
> above to peers within the industry to aid deterrence and detection
> of future abuses.
> Would this sort of posting be welcomed or would it be unwelcome
> noise? If the consensus is that it would be unwelcome noise then I
> may create a new list specifically for it, but I would rather not do
> so as then that is just another list that we have to raise awareness
> of.
> Please also note that those with an extremely low tolerance for
> email noise may wish to quit this list and instead join the
> "announce" list, as it contains only announcements from BitFolk with
> no customer discussion whatsoever:
> https://lists.bitfolk.com/mailman/listinfo/announce
> http://lists.bitfolk.com/lurker/list/announce.html
> (just 19 threads this year)
> Thoughts?
> Cheers,
> Andy
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__
/ony
-------
Friday, December 7, 2012, 9:52:51 AM, Tony wrote:
> I think it is an excellent idea Andy!
> If the volume is low (as your later post suggests), personally I se no
> need to create yet another e-mail list for this. A subject line
> starting with a tag like [general security alert] would probably help
> people like me. Where the word "general" is the key. If I receive an
> e-mail saying [security alert] or such it would require immediate
> attention, whilst a general security alert is of a slightly lesser
> urgency . But that's just semantics. I'd be happy with whatever
> solution you come up with. This kind of info is, just like you write,
> quite interesting and enlightening.
> Cheers,
> __
> /ony
> -------
> Friday, December 7, 2012, 2:19:42 AM, Andy wrote:
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