>=20
> - Take a backup copy of the customer's block devices
>=20
> - Open a support ticket with the customer using the email
> address we have on file for them
The other 12 of you are about to receive a support ticket as
described.
Cheers,
Andy
--=20
http://bitfolk.com/ -- No-nonsense VPS hosting
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_______________________________________________
announce mailing list
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From jan@??? Thu May 31 13:28:33 2012
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Subject: Re: [bitfolk] hardware problems on barbar, 1826Z and ongoing
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Hello Andy,
Just a quick kudos -
None of my VPSs were affected, but I can tell you I really appreciate the
way you look after us. You are the consummate pro.
--=20
Regards,
Jan Henkins
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