27 Feb
2010
27 Feb
'10
11:57 a.m.
Hi,
At approximately 1146Z, dunkel and faustino stopped responding.
Other infrastructure in the same rack is unavailable also, and
BitFolk's colo provider believes there is a power outage in the
suite. Telehouse has been contacted and I will follow up as soon as
I have more information.
Apologies for the disruption.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
27 Feb
27 Feb
1:01 p.m.
On Sat, Feb 27, 2010 at 11:57:20AM +0000, Andy Smith wrote:
At approximately 1146Z, dunkel and faustino stopped
responding.
Other infrastructure in the same rack is unavailable also, and
BitFolk's colo provider believes there is a power outage in the
suite.
The rack power tripped, and whilst faustino is back up and running,
dunkel won't power up. Seems likely that the new PSU I fitted
yesterday has blown and taken rack with it.
I'm heading to Telehouse with spares now to see what the situation
is. Worst case, the disks will have to be transplanted into the
spare server there.
It's probably going to be a couple of hours before this is resolved
I'm afraid. :(
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
8:38 p.m.
Hi,
On Sat, Feb 27, 2010 at 01:01:18PM +0000, Andy Smith wrote:
The rack power tripped, and whilst faustino is back up
and running,
dunkel won't power up. Seems likely that the new PSU I fitted
yesterday has blown and taken rack with it.
I'm heading to Telehouse with spares now to see what the situation
is. Worst case, the disks will have to be transplanted into the
spare server there.
We replaced the PSU (again, but with a soak tested one this time)
and moved the server to a different suite as I wasn't happy about
the state of TFM1. I hope this is an end to the issues here, but if
not then a swift hardware swap will be undertaken.
Apologies for the length of outage here. I really wanted to be
careful before putting a server that had tripped breaker on a whole
rack back in service, and I really wanted it to not be in that suite
any longer, which involved some delays.
dunkel was back up and VPSes were starting up from approximately
1820Z.
Once again, please accept my apologies for the disruption.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
5173
days inactive
5173
days old
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Andy Smith