Hello, I'll be sending a direct email to customers who have incomplete contact information, but I'd also like to put out a general call for people to check their contact details are correct, here: https://panel.bitfolk.com/account/contacts/ This is particularly important if you are: - Not resident in the EU; or - You're a VAT-registered EU business because in those cases your service should be supplied excluding VAT, and it won't be unless we know you are the above. I think I found almost all of the above, and we can of course reissue corrected invoices, but it's a lot easier if you could have a quick check. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting "I remember the first time I made love. Perhaps it was not love exactly but I made it and it still works." -- The League Against Tedium