Hello, Today I have rewritten most of your VPS configs to allow you to boot the Debian lenny netboot installer from Xen Shell. Basically that means that if you wish to reinstall your VPS with Debian lenny then you can do so yourself, and the process is almost identical to any other netboot install of Debian. There are more details here: https://tools.bitfolk.com/wiki/Using_the_self-serve_net_installer Unfortunately a large number of existing customers have a style of VPS configuration that is just not going to work for a netboot install and that can't be fixed by me alone as it will require some small modifications on your part; generally just the renaming of some of your block devices. Given that before today you had to contact support to ask for a re-image, or do it yourself with the rescue environment and chroot (which still works), this is hopefully not too much of a hardship since your config can just be updated next time you ask for a re-image. If you'd like it sorted out before then, then please by all means open a support ticket. I will now be adding Debian squeeze, then looking at Ubuntu Lucid, Ubuntu Maverick and CentOS 5. You can follow progress of this at: https://tools.bitfolk.com/redmine/issues/7 Obviously the above feature request is for a means to do this from the web panel, and that is still the eventual goal, but this is what will underpin that and there's no need to make you wait for it. Cheers, Andy -- "I'm /extremely/ miffed about today's events, and in my quest to try to make you understand the level of my unhappiness I'm likely to use an awful lot of what we would call /violent sexual imagery/, and I just wanted to check that neither of you would be terribly offended by that." -- Malcolm Tucker