Hello, Since around 11:00Z UnitedLayer has been off the air. UL is Bitfolk's colo provider in San Francisco, by way of Cernio. Bitfolk does not currently host any customer VMs in San Francisco, but the Request Tracker, backup mail host and one DNS server are there. Details are sparse: http://search.twitter.com/search?q=unitedlayer If it continues much longer then I will begin migrating these services elsewhere. For now, support(a)bitfolk.com goes direct to me instead of into the ticketing system. Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting Encrypted mail welcome - keyid 0x604DE5DB