This seems like a good reason not to use Stripe any more!
On 18 Feb 2025 at 16:57, Andy Smith via BitFolk Users <users(a)mailman.bitfolk.com>
wrote:
Hi,
Stripe have been in touch to let us know that they plan to automatically
convert us to their "Adaptive Pricing" plan from 18 March.
https://support.stripe.com/questions/adaptive-pricing
From what I can tell this means they will guess what your local currency
is and charge you in that rather than GBP, and you will pay (them) 4%
extra for that.
The FAQ page above does say that it will be optional at the point of
sale:
Example:
If the mid-market exchange rate is $1 = €1, and a US merchant sells
a $100 item to a German customer, the exchange rate applied will
include a 4% conversion fee ($1 = €1.04). In this case, the customer
will be presented with the option to pay $100 or €104. Regardless of
the customer’s currency selection, the merchant will receive $100.
(€104 / 1.04), less applicable Stripe processing fees.
I do not yet know how that interacts with the majority of our payments,
which are automated and you give consent for at the time that the card
is added. Perhaps they will ask at that point, or perhaps this will not
be applied to such charges. I have to check into that more.
But what are your thoughts?
I feel like 4% is a bad deal for almost everyone, in that almost
everyone who cares about what non-local payments cost them is able to
get a card that charges them less than 4% — and in many cases nothing
extra.
However, perhaps there are people with a worse deal.
The option is apparently presented to the buyer, but I still don't like
that it's opt out for the buyer also.
We can opt out but then no one gets the choice.
I worry that those who don't care will not feel anything while those
who do care will be disappointed that the bad deal has to be opted out
of and may even feel like this is some sort of scam, thinking that
BitFolk would get the 4%. If that is the case this would be lose/lose
for us and we should opt out.
What are your thoughts?
Is there actually anyone who ends up paying 4% or more to pay in GBP on
their card?
Thanks,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
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