Hi,
We've had reports that the password reset feature of the panel is
broken at the moment.
Some new code was pushed live a few days ago and this obviously got
past testing. I am working on fixing this as a top priority, but in
the mean time if you do require a password reset please:
1. Check to see if we've fixed it yet
2. If not, contact support@ requesting reset
3. Use phone if urgent and you haven't received confirmation that
it's been done yet
I do expect it to be fixed today.
https://tools.bitfolk.com/redmine/issues/80
Apologies for the inconvenience.
Cheers,
Andy
--
http://bitfolk.com/ -- No-nonsense VPS hosting
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