[bitfolk] Feedback sought regarding the scheduled maintenance notification (Was: Re: Reboots will be necessary to address security issues, probably early hours 17/18/19 October)

Hi, On Wed, Oct 07, 2020 at 04:05:49PM +0000, Andy Smith wrote: I'd be interested in any feedback you have about these emails. Last time we still did get some people replying just to say "that's fine" etc desite it saying both at the start and end of the email that there's no need to do that (it creates a support ticket). There was some feedback that the email is too long, with too much information. This time I added some section headings, but I didn't feel that any of it could be removed. If you think otherwise, do let us know what you think doesn't need to be in there - though please do appreciate that not every customer has the same requirements or lack thereof that you do! Cheers, Andy -- https://bitfolk.com/ -- No-nonsense VPS hosting