Re: [bitfolk] panel password reset / change feature

Hello, On Sun, Jan 24, 2010 at 01:42:00PM +0000, Andy Smith wrote: [...] It's live now. So, from this point on we will have to be a lot more thorough for the edge cases where people still need to ask support for a password reset, and this will introduce delays. I would imagine the most common scenario will be: + VPS dead + owner away from home or otherwise without access to their password store + No SSH keys configured, or not at a machine with the configured keys available + Account password forgotten + Email address hosted solely on VPS that is dead, so password reset not an option Strictly speaking the above set of failures are going to be mostly in customer hands so there is an argument that I need do nothing more, however, two workarounds spring to mind. One is allowing people to configure multiple email addresses (perhaps multiple roles, each with one or more addresses). Another is to implement management of console SSH keys into the console and web panel, so that people have an easier time getting in. Which would you prefer I tackled first? Cheers, Andy -- http://bitfolk.com/ -- No-nonsense VPS hosting "Whoever is responsible for this stunning design failure deserves continuous cockpunches." -- jwz