Re: [bitfolk] Diagnosing site problem

The immediate reason for your site "not working" is that there are no active DNS records for it: wry@onyx:~$ host -t soa ilovephilosophy.com Host ilovephilosophy.com not found: 3(NXDOMAIN) (Bitfolk's DNS servers are still serving your domain, but without that delegation from the root servers the information doesn't get out.) So let's dig in a little further: wry@onyx:~$ whois ilovephilosophy.com Domain Name: ILOVEPHILOSOPHY.COM [...] Status: clientDeleteProhibited Status: clientHold Status: clientTransferProhibited Status: clientUpdateProhibited Updated Date: 27-oct-2013 Creation Date: 26-oct-2001 Expiration Date: 26-oct-2014 [...] [So that's the top-level WHOIS; it then goes on to query the Tucows whois server:] [...] Registrar of Record: TUCOWS, INC. Record last updated on 29-Aug-2012. Record expires on 26-Oct-2013. Record created on 26-Oct-2001. Look at the expiration dates: Tucows think you've expired, but the top-level whois server thinks you're active. All together this suggests to me that Tucows (or, at least, their automated systems) think the renewal is unpaid for some reason, or they have misprocessed it somehow. (It could be that Tucows auto-renews the registration, but without any live DNS records, to prevent automated stealers of expired domains from getting in on the action too quickly. I'm only speculating; I'm not a customer of theirs.) Ross