On 27/11/14 09:25, Andy Smith wrote:
Hello,
On Wed, Nov 26, 2014 at 03:27:10PM +0000, Andy Smith wrote:
- How kwak came to be power cycled
Someone from our colo provider was working in the rack (on other
hardware) at the time of the power interruption and most likely
knocked into the power distribution unit (PDU) end of the cable
causing a momentary power loss.
Ah, a PISR [1] event.
I'll say it again: for People Like Me, this sort of transparent
and honest communication with customers, affected or not, is
a *far* more effective Marketing Tool than some sort of bogus
"100% SLA" [2].