9 Jul
2012
9 Jul
'12
5:16 p.m.
Hi Andy,
On Mon, July 9, 2012 4:10 pm, Andy Smith wrote:
What I am going to do is talk to just the customers
who have
disabled email password resets and come up with some process that
suits the majority of them.
I don't mind discussing things amongst the wider customer base but I
feel like we are getting mired down in suggested processes which
will only ever apply to hypothetical other people. On this, I'd
rather consult with the people it is more likely to affect.
Those whose e-mail resides on their VPS may be equally effected given the
potential that e-mail password reset may not be viable but would fall
outside of your scope if you take it off-list.
As mitigation against this particular circumstance I would welcome the
inclusion of a secondary e-mail address within the control panel such that
e-mail password reset could still be an option should the worst happen.
Mathew