Hello,
TL;DR version
=============
We're now in the position to be able to provide you with double your
current amount of memory for the same price.
Please contact support to ask for your upgrade and it will happen,
though your VPS may need to be moved between servers. If you're not
bothered then just do nothing and it will still happen eventually.
Long version
============
Unfortunately, while there is enough total capacity to do this, some
individual servers do not have enough spare memory to do it
immediately. Some customers will need to have their VPSes moved in
order to get the upgrade.
Experience has shown that this can be a lengthy process, so although
I am strongly opposed to offering new customers something that
existing customers can't have, I also do not want to spend that
whole time being less competitive.
So, those who want to have their upgrade just need to ask and you
can have it immediately, but we may need to move your VPS between
hosts to do it.
If you don't care then you can just do nothing and eventually when
enough moves have been done, the upgrade can happen all at once for
everyone who didn't get it yet.
Here's some more information:
https://tools.bitfolk.com/wiki/Memory_upgrade,_May_2017
If you have any questions that aren't answered there then please
ask, and the answer will be added there.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
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