Hi Andy,
I understand your point, but I see user-definable thresholds as killing two birds with one
stone.
For the soft threshold, I don’t think anything more is required than the email warning
which you already have implemented. So, warn when exceeding the soft limit, cut off when
exceeding the hard limit.
Regards,
Chris
--
Chris Smith <space.dandy(a)icloud.com>
On 20 Jun 2018, at 11:18, Andy Smith
<andy(a)bitfolk.com> wrote:
Hi Chris,
Thanks for your input.
On Wed, Jun 20, 2018 at 09:45:53AM +0100, Chris Smith wrote:
On 19 Jun
2018, at 20:38, Andy Smith <andy(a)bitfolk.com> wrote:
On Tue, Jun 19, 2018 at 07:50:37PM +0100, Ian
wrote:
I see this as ultimately a credit control question and, as such, up to
you rather than anyone else.
You are correct, and that is the basis on which I want to make a
change, but I wanted to consult the customer base first to get a
better understanding of what people's views are.
Actually, I partially disagree with Ian’s assertion; there is also a strong element of
security here.
Not really BitFolk's problem though because I have no concerns about
suspending someone's network when I detect malicious activity. If I
don't detect what looks like malicious activity then I mostly only
care that they will pay their bill! :)
I'm not disputing that it might be *nice* for there to be additional
controls on BitFolk's side so that the customer might more easily
find out about aberrant behaviour, but we've been going on for 11+
years with things the way they are and the threat to BitFolk here is
a credit control one.
I would prefer to be able set my own soft- and
hard thresholds via
the panel
I'm assuming the behaviour of a hard limit is that data transfer
beyond that point is not possible. What were you wanting as the
behaviour of a soft limit?
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
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