Re: [bitfolk] 2014-11-26 ~1432Z: Problem with kwak.bitfolk.com, and IPv6 (all hosts)

On 27/11/14 09:25, Andy Smith wrote: Ah, a PISR [1] event. I'll say it again: for People Like Me, this sort of transparent and honest communication with customers, affected or not, is a *far* more effective Marketing Tool than some sort of bogus "100% SLA" [2]. One small suggestion though. As an affected customer, I didn't submit a support ticket as I figured it was almost certainly being dealt with, and me sticking my oar in would just cause unnecessary work. OTOH I didn't seem to be able to find anything on bitfolk.com telling me about it. Perhaps it's all Twitter these days? I don't know, I don't do Twitter. So perhaps a simple server status page on the website? The nearest I could find was the traffic reports that showed zero bytes in or out for kwak, so I could figure out that it wasn't just me, then. [1] Pillock In Server Room [2] Always utterly worthless, AFAICWO, unless you are into Seriously Expensive territory.