7 Jul
2012
7 Jul
'12
5:07 p.m.
Hi Aaron,
On Sat, Jul 07, 2012 at 05:38:13PM +0100, Aaron B. Russell wrote:
Rationale: you'd have a copy of that image file
once I'd sent it to you, and chances are a few other people may have access to that
image file, so verifying I actually had the real document would be somewhat important
(though of course depending on the video quality this may not be a great solution as you
might not be able to verify the document is the same one as in the image…)
So are you saying that if
- YOU had disabled the password reset, and
- YOUR service were down, and
- you were communicating with me via email (possibly from a
different email address to the one in our database)
YOU would not want me to reset your account password based on an
image of a utility bill, but would insist upon a government ID that
I recognise?
Also what would be your suggestion regarding government IDs that I
don't recognise (not all customers are from the UK)?
Cheers,
Andy
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