25 Nov
2008
25 Nov
'08
12:33 p.m.
Hi Jan,
On Tue, Nov 25, 2008 at 11:20:48AM -0000, Jan Henkins wrote:
So, if Google/PayPal is a problem (in a way I do
understand it of
people have an aversion to it, since neither are true UK
companies), what is wrong with direct payment?
The main problem is that people without a UK bank account can't do
it.
The secondary problem is that, at the point of making a buying
decision, most people just want a secure form to input their credit
card details. They don't want to be confronted with Paypal (even if
I did a proper integration), and they don't want to be going to
their own bank and setting up a BACS payment. This is enough to put
a lot of people off.
/me thinks some people can really be almost as
ridiculous as my drivel
above. Really...
Yes unfortunately you do need to put yourself into the mindset of
someone with very little patience and a severe intolerance of
Paypal/Google. Sadly these people are not rare; I am aware of
losing a couple of sales each month because of this. It doesn't
sound much but it means there are lots more I don't hear about.
My advice FWIW: Don't be bullied into a situation,
take your time and make
the right decision based on solid research. If the system costs money, you
might as well get the best value out of it.
Yep, agreed, that's what this exercise is about. :)
Cheers,
Andy