12 Jul
2012
12 Jul
'12
7:35 p.m.
On 2012-07-07 7:07 PM, Andy Smith wrote:
Hi Aaron,
On Sat, Jul 07, 2012 at 05:38:13PM +0100, Aaron B. Russell wrote:
That makes sense, yes, however:
Rationale: you'd have a copy of that image
file once I'd sent it to you, and chances are a few other people may have access to
that image file, so verifying I actually had the real document would be somewhat important
(though of course depending on the video quality this may not be a great solution as you
might not be able to verify the document is the same one as in the image…)
So are you saying that if
- YOU had disabled the password reset, and
- YOUR service were down, and
- you were communicating with me via email (possibly from a
different email address to the one in our database)
YOU would not want me to reset your account password based on an
image of a utility bill, but would insist upon a government ID that
I recognise? Also what would be your suggestion regarding
government IDs that I
don't recognise (not all customers are from the UK)?
I don't think you'd know a real South African ID document or drivers
license from a fake one. How many other customers from how many other
countries do you have?