18 Jul
2022
18 Jul
'22
1:42 p.m.
Hi Ian,,
On Mon, Jul 18, 2022 at 06:53:00PM +0700, Ian Hobson via BitFolk Users wrote:
I was working on my VM about an hour ago, and suddenly
lost all connection
to
my VM on macallan.bitfolk.com
the recovery machine .console.bitfolk.com
the bitfolk website.
Okay, so you lost connectivity to the entirety of BitFolk, possibly
more.
Since BitFolk is in the same AS as Jump and shares network fate, you
probably lost connectivity to Jump as well. In future you can
confirm that by trying to reach the web site at
https://www.jump.net.uk/
If that was the case and we'd caught this at the time, then I'd be
asking Jump to look into that. But we didn't notice anything on our
end, and have no other reports, so it's not really worth me saying,
"someone on the Internet couldn't reach Jump's network but now they
can".
What IP address were you coming from? I can look at the routing now,
and see if there was any disturbance known around the time you
mention (~10:50 UTC?)
It was not local to here (Bangkok) because I could
reach every other site I
tried.
Didn't notice anything here either, so was likely something way in
between.
I would like to know what happened?
It's mostly impossible to tell without records of traceroutes or
similar at the time of the outage. Did you happen to do any?
"traceroute" is okay, but "mtr -Zn [host]" is often more
interesting.
I'm guessing something got to hot on this hot day
in London, and let out its
magic smoke.
Or indeed any device between London and Bangkok! In theory things
are supposed to reroute quickly but doesn't always happen, depending
on the nature of the failure.
All I can say is it wasn't something directly under BitFolk's or
Jump's control / knowledge.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting