24 Feb
2022
24 Feb
'22
9:25 a.m.
Hi Andy,
On Thu, 24 Feb 2022 at 00:17, Andy Smith <andy(a)bitfolk.com> wrote:
It reads like you actually don't agree with me.
What I was trying to
say was that I expect customers to actually be able to measure
their own bandwidth usage, and BitFolk telling them that they are
near or over quota is just a courtesy.
What you are saying is that you don't expect to have to measure
this yourself, you would never be aware of it or investigate it
without a notification from BitFolk and therefore these
notifications are essential to you. You did get the notification and
were able to take action, but only because email notifications
are satisfactory for you.
I think you're in an interesting dilemma where the act of you sending
courtesy bandwidth usage emails leads to less bandwidth monitoring on
the user side. If a user is consistently getting messages that they
are using say 10% of the available bandwidth and with no real
expectation that there is going to be a sudden increase, then I can
entirely understand not doing any monitoring.
Regards,
Roger